Cheap Jordans wholesale:nike sneakers,Jordan Shoes,nike Dunks,air force Ones

Do you carry sizes greater than 13 or smaller than 8?
We mainly carry sizes 8-13 in US Men's as listed on our site. If you want a shoe in any other size, please contact us so we can place a special order. Special orders to take a bit longer to receive. Generally an additional 5-7 on top of normal shipping.
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How long will it take to receive my order?

After payment is received, there is a 24-72 hours processing period. After payment is processed, you will have your products within 5-15 business days (not counting weekends or Holidays). Most orders are processed and received by customers with 1 1/2 weeks. Some orders may take longer due to uncontrollable circumstance
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Where are the shoes being shipped from?
Our shoes are shipped directly from factory outside of united states.
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What happens if Customs holds my package?
We are sorry, but there is nothing we can do if this happens. A situation like that very rarely happens so customers should feel very comfortable ordering. We always ship using the safest and most reliable methods. Please refer to US Customs website for additional information.
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Can I pay with my credit card?

Yes, we currently accept Visa mastercard and paypal payments will show Fadeaway23.com. Order over 400usd will be refunded automatically less fee of 8% due to large volume of scammers placing large order and then disputing a chargeback
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Do you accept checks or money orders?

Yes. We currently accept money order payments. Simply checkouts with your item in cart then click on money order logo and follow the instruction on that page.
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What if I don't receive my order within the promised time period?
PLEASE EMAIL US! We are not here to steal anyone's money. Items are usually sent out the next day and don't usually take the full amount of time we promise. Also keep in mind that mail might take a few extra time around any major holidays. If you haven't received your item within 7-20 business days please make sure you e-mail our customer support team so we can straighten out the issue immediately.
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How much is shipping?
Shipping is $12 per item, this includes all areas and tracking when available.
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Do I send the payment in first or pay with COD?
We do not accept COD's your order will not be processed until we receive your payment.
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Do you have half sizes or could you put in a custom order for larger/smaller sizes?
Please select the available size, then enter the size you need in the notes section of the checkout process.
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Do you have this style or color?
Unfortunately All of our sizes, colors, and or styles/variants we have available are all listed on the site, however please make sure you check back as we are always receiving new merchandise.
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Will I receive the product in the photo?
Yes, although the product may vary slightly from the photo.
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Do your shoes run small?
No. Please select the regular size you normally wear. Our suppliers are trained to inspect all shoes for size and quality prior to shipment.
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I didn't receive my invoice or other emails?
A lot of the time ISP's and email providers mark messages as spam on accident. What you'll need to do is check your spam folder, to see if our messages are in fact being marked as spam, if so simply mark it as otherwise as to keep it from happening in the future. You may also need to add our domain name to a safe/white list.
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Is Fadeaway23.com legit?
Yes, were not here to rip anyone off, we maintain professional business practices and prompt customer service at all times to ensure our customers receive a smooth shopping experience.
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How do you combat against fraud?
At Fadeaway23.com, we implement the highest level in fraud deterrent system. We verify that the billing address you enter during the checkout process matches what is on file with your credit company. We also verify the last 3 digits on the back of the card for extra security.
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I made a mistake on my order, how do I change it?
Please email us with your order number so we can adjust your order.

Do you have a phone number I can call?

you can call the customer support tel no. to get service now
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How do I return an item?
Please contact us support and ask for details. Customer is responsible for shipping charges back to our facilities in an event of a return or an exchange.
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What if my shoes is out of stock or my size is not in stock?
If your shoes are out of stock we will email you to pick any pairs of shoes. If your size is not in stock fadeaway23 will automatically send you a half size bigger, but we will never send you half size smaller..
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Why fadeaway23 sell shoes that is not in stock?
Once order is paid we send your order to the warehouse to get process. If your shoes are not in stock, warehouse will notify us and we will send you an email to replace or refund your order. It is very difficult to know exactly what shoes is stock because of shoes inventory change every hour. In the store once you buy a product the inventory count .
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